Privacy policy
This translation is for information only. The German version is binding.
As of November 2026. This policy is based on the Swiss Federal Act on Data Protection (FADP).
Responsible party
Kentucky Lounge GmbH, brand ALPERANRietwiesenstrasse 17, 8156 Oberhasli, Switzerland
Phone: 076 622 88 90
E-mail: kontakt@alperan.ch
What data we process
When you write to us via the form or by e-mail, we process your name, your e-mail address and the information you provide voluntarily, for example phone number, town and message. We only use this data to answer your enquiry and to prepare a quotation for you.
If you upload a floor plan or photos or book an appointment in the showroom, we store this information as well. We keep enquiries, quotations, orders and invoices in our own customer management on our hosting provider's server in Switzerland. This system is also used by ALPERAN Immobilien, a brand of the same company.
When you visit the website, our hosting provider stores technically necessary data in log files: IP address, date and time, page visited and browser. This data is used to operate the website securely.
No cookies and no tracking
This website does not set cookies and does not use analytics or advertising services. The fonts are stored on our own server. No data is therefore transferred to providers such as Google when you visit the website.
Disclosure to third parties
We do not pass your data on to third parties. The exceptions are service providers we use to operate the website and to send e-mails: hosttech GmbH, Richterswil, Switzerland. They process the data exclusively on our behalf.
Retention
We keep enquiries for as long as necessary for processing them and for statutory retention obligations. After that we delete them.
Your rights
You can request information about the data we store about you at any time and have it corrected or deleted. To do so, write to kontakt@alperan.ch. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).